Interactive Setup Wizard
This service works through apps only. Select your device below and follow the simple step-by-step instructions to get AccuView running perfectly.
Fire Stick
Setup instructions for Amazon Fire Stick and Fire TV devices.
ONN streaming devicesRecommended Device
ONN streaming devices provide the absolute best and smoothest experience for AccuView.
Android
Watch on the go with any modern Android smartphone or tablet.
Apple iOS
Setup instructions for iPhone, iPad, and Apple TV devices.
AccuView Setup Guide
Complete instructions for all supported devices.
Fire Stick / Fire TV Setup
Setup instructions for Amazon Fire Stick and Fire TV devices.
Enable Apps from Unknown Sources
Go to Settings (gear icon) on your Fire Stick
Select My Fire TV
Select Developer Options
If you do NOT see Developer Options:
Go to About
Highlight your device name
Click OK (Enter button) 7 times to unlock it
Press back and open Developer Options
Turn ON:
- ADB Debugging
- Install Unknown Apps
Press Home to return to main screen
Install Downloader App
Go to the Home screen
Click Search
Type: Downloader
Select the Downloader app
Click Download
Open the app
Download AccuView App
Open Downloader
Enter code: 6575340
Click Go
Wait for download to complete
If prompted:
Click Settings
Turn ON Install Unknown Apps for Downloader
Press back and continue
Install the App
Click Install
Wait for installation to finish
Click Done
Click Delete to remove install file
Confirm Delete
Open and Move App
Press Home
Go to Your Apps (3 squares + icon)
Scroll down to find AccuView
Hold OK button
Move it to the top row
Login to AccuView
Open the app
Click Add Playlist
Select AccuView (default)
Enter your Username and Password
Click Next
Wait about 30 seconds for channels to load
Click Done
Basic Controls
Long OK = Menu
Left = Categories
Long Left = Past Programs
Important Device Notes
Uninstall unused apps to free up space
Minimum 1.2 GB free memory required
To uninstall apps:
Settings → Applications → Manage Installed Applications → Select App → Uninstall
Developer Mode (New Devices)
If Developer Options is hidden on your Fire Stick:
Go to Settings
Select My Fire TV
Select About
Highlight your device
Click OK 7 times
Go back
Turn ON:
- ADB Debugging
- Install Unknown Apps
AT&T Internet Users
If you see errors like Account Invalid or Cannot Connect:
Download AT&T Smart Home Manager
Pause or disable Active Armor temporarily
Retry login
Optional 3rd Party Player
For apps like Smarters Player Lite, use:
URL:
http://connect1.xyz
ONN streaming devices SetupRecommended Device
ONN streaming devices provide the absolute best and smoothest experience for AccuView.
To install unknown apps on an ONN streaming device, follow these steps:
Go to Settings > System > About
Tap Android TV OS build 7 times
(You will see a message that Developer Mode is enabled)
Open the Play Store
Search for Downloader
Install the Downloader app
Go back to Settings
Go to:
Apps > Security & restrictions
(or Device Preferences > Security & restrictions)
Find Unknown sources
Turn ON permission for the Downloader app
Open the Downloader app
enter code 6575340
The AccuView App will begin to download
If it does not, tap Download
Once finished, select Install
Follow the on-screen instructions
After installation, you can delete the APK file
You can now find the app on your home screen or in the apps section
Android Phone & Tablet Installation
Watch on the go with any modern Android smartphone or tablet.
Open your browser (Chrome recommended) and go to:
Download the APK file to your device.
Open your "Files" or "My Files" app and go to the Downloads folder.
Tap the APK file you just downloaded.
If prompted, enable "Allow from this source" or "Install Unknown Apps" in your settings.
Then go back and tap the APK file again.
Tap Install and wait for it to finish.
Open the app and log in using the username and password sent to your inbox.
Using iPhone or iPad?
Setup instructions for iPhone, iPad, and Apple TV devices.
Common Troubleshooting
Having issues? Check these common solutions.
Buffering or Freezing Issues
1. Restart your router and streaming device.
2. Ensure your internet speed is at least 25 Mbps.
3. Clear the cache of the AccuView app in your device settings.
4. If using Wi-Fi, try connecting your device directly to the router with an Ethernet cable.
Invalid Username or Password
Double-check the credentials sent to your inbox. Passwords are case-sensitive. Make sure there are no extra spaces before or after the username/password.
Channels Not Loading
Click the 'Refresh' or 'Update Playlist' button inside the app settings. If the issue persists, force close the app and reopen it.
App Not Installing on ONN streaming devices/Fire Stick
Ensure you have enabled 'Apps from Unknown Sources' in your device's Developer Options. Also, check if your device has enough storage space available.
Black Screen with Audio
This is usually a player engine issue. Go to the app settings, find 'Player Selection' or 'Media Engine', and switch from Hardware to Software decoding (or vice versa).
Connection Issues?
If you see errors like 'Cannot Connect' and you have AT&T internet:
• Download AT&T Smart Home Manager
• Disable Active Armor temporarily
• Try login again
Improve Performance
• Go to Settings > Applications > Manage Installed Apps
• Remove unused apps
Recommended: Keep at least 1.2GB free space.
Billing Issues?
• Log into PayPal
• Add or update card
• Set as preferred payment
Check Activity for: "PP-MultiVista Media LLC"
If not found: Subscription is not connected properly.
Common Troubleshooting
Having issues? Check these common solutions below.
2. Ensure your internet speed is at least 25 Mbps.
3. Clear the cache of the AccuView app in your device settings.
4. If using Wi-Fi, try connecting your device directly to the router with an Ethernet cable.
• Download AT&T Smart Home Manager
• Disable Active Armor temporarily
• Try login again
• Applications
• Manage Installed Apps
• Remove unused apps
Recommended: Keep at least 1.2GB free space.
• Add or update card
• Set as preferred payment
Check Activity for: "PP-MultiVista Media LLC"
If not found: Subscription is not connected properly.